5

My 2013 535 BMW was limping home on 395 and I managed to break down for good right at this location and was waiting for a tow truck to take me down the road to the BMW dealership. When I saw that this was a foreign auto shop, I went inside and the mechanic Raju was there and he went out to my car and troubleshot the issue (felt it was a water pump and he was right on). I normally get BMW to handle all my maintenance but I took a shot with these guys and they have been super responsive, their price is almost HALF of what BMW was going to charge me from a quote I got over the phone, and they use genuine OEM parts with a great warranty. I'm going to permanently go to these guys for all of my mechanical needs and I think they deserve all the 5 star reviews they've gotten. Thanks so much!

5

I have been a loyal customer of Import Auto Service for more than a decade. They are professional, responsive, courteous, and, most importantly, honest. Their work is of the highest quality and I have also found their service charges to be significantly lower than their competitors. I would strongly encourage anyone to get an estimate from the professionals at Import Auto before they decide to have work done by someone else. I have never been disappointed and what I value most, as a military veteran, is their integrity and and commitment to service excellence. Richard Mies

5

These guys know European Autos. I found them using the Open Bay app. If I hadn't used it, I'm not sure I would have found them otherwise. I needed an oil change for my Audi, and the dealer didn't have any openings for almost 45 days! I needed someone who worked exclusively on German or European automobiles and these guys fit the bill. All the other patrons I met there were there for service on their Mercedes, BMW, Audi or Volkswagen. Some had been loyal customers for some time. Based on my experience, I will be back.

5

They did an excellent job repairing our volvo, and they charged a reasonable price.

3

cool service

5

Great costumer service and knowledge

5

Totally awesome job. These guys know what they are doing. Top quality repairs and 100% customer satisfaction.

5

Been taking an old Audi for inspection for the past couple years. They are very honest, short wait time, very friendly, clean shop. I do all my own service, but if I couldn't I would definitely take any car to them. I would rate them 6 stars if I could. See you guys next year 😊👍.

5

Excellent service. They're honest, very detailed and quick on the job. Have gone multiple times, will highly recommend them.

5

I dropped my car off several times for oil changes, car inspections, and tire plugs. They were easy to deal with and explained what was needed with my car and how much it would cost. Sometimes they wouldn't call to let me know my car was finished so I had to call them to get an update. Otherwise, no complaints!