What should have been a simple $30-or-less tire repair ended up costing over $300 I brought my Acura here for a very small nail in the tire. I have a photo showing exactly how minor the puncture was. They plugged it, and by the VERY NEXT DAY the tire was already leaking air again. I brought it back to give them the opportunity to fix it, but they told me they didn’t have time. I couldn’t keep driving on a tire losing air, so I took it to the Acura dealership. I was then told that because of how the previous repair had been done, the tire could no longer be properly repaired/repatched and now had to be replaced. So a minor issue that should have cost me about $30 or less turned into an almost $300 tire replacement. What made the situation worse was when I went back to explain what happened. The woman there knows me because I’ve brought both of my vehicles to this shop before. Instead of showing any concern, she had a smirk on her face and told me a plug is a “temporary fix” and “sometimes it works, sometimes it doesn’t.” The plug didn’t fail months later—it failed THE NEXT DAY. Mistakes can happen, but dismissing a repeat customer instead of taking any accountability is what really disappointed me. I trusted this shop with both of my vehicles. A small nail should not have turned into a $300 expense.. that just for the tire not to mention 4wheel alignment. I have spent over 2k in services with my Mercedes and Acura here, but not going back.